In order to receive and process your complaint, you must confirm that you have read this Privacy Notice. If you do not accept the conditions as set out in the notice, you will not be able to make the report .
Remember that this channel is not intended to report emergencies.
The complaints channel is managed by TUTTI PASTA S.A. (hereinafter, the COMPANY), using the ithikios platform, owned by Digital Products Development SL, a company specialized in providing management systems for internal reporting channels for companies. It maintains a contractual relationship with the COMPANY responsible for the processing for the purpose of receiving, storing and sending communications to the Company's Compliance team. Ithikios guarantees security and confidentiality for the purpose of the contracted treatment .
Below, we show you the basic information on how we process your personal data:
Data controller
TUTTI PASTA S.A. (en adelante, la EMPRESA) con domicilio social en Poligono Comarca 2, Calle B, 10, Esquíroz , 31191, Navarra y con NIF A31189764. Se encuentra inscrita en el Registro Mercantil de Navarra
Data Protection Officer
You can contact us by email: [email protected]
Data subject to processing and origin
They will be:
● your contact details, if you provide them (name and surname, e-mail, telephone number)
● name and position of the people reported in the complaint
● information (regardless of their nature) of the facts reported Purpose of the processing and Legitimation
In accordance with current data protection regulations, the Company informs you that your personal data will be collected and processed for the purpose of: ● Analyzing, processing and investigating the facts communicated in a confidential manner.
● Manage the query you ask us.
● Exchange information in order to complete your request.
● Interview yourself to clarify the facts reported, if applicable.
Our legitimate interest is to ensure compliance with applicable policies and regulations and/or legislation.
Recipients of transfers
Those who are necessary in accordance with the law, the service providers in their capacity as data processors. Also, in the course of an investigation, it may be necessary for us to share the facts you report with another company in the group, if it is involved in the events; we will always keep your anonymity
Personal data will not be transferred to other third parties, unless legally required.
Recipient of international transfer
Those that derive from the processing of the complaint, question or concern to any other company in the group, as well as those derived from our relationship with the provider that manages the Complaints Channel with the guarantees set out in the Privacy Policy
Rights of the interested parties